Support

SHINKA IT intervenes in the event of an issue with the equipment

At SHINKA IT, a dedicated team is there to provide support with and process claims. Organised as a 24/7 on-call system, this team is continuously trained on customer facilities. This ensures fast and efficient support.

SHINKA IT operates in compliance with SLA around the clock, with an immediate full response.

Regarding SOCs, the intervention is carried out by the Response Team.

SHINKA IT offers advice, selects the best solutions, integrates them and provides maintenance. Find out more Discover our expertise.

Audits & Diagnostics

Analysis of your equipment?
Need a strategic plan?

Architecture

Obsolescence of your equipment?
Different needs? Expansion of your business?

Integration

Need a certified global integrator?
From documentation to team training.

Maintenance

Plans for preventive maintenance and emergency intervention?